Billing & SubscriptionsUpdated Jan 3, 2024

Managing Your Subscription

Learn how to manage your TodoTicked subscription, change plans, update billing, and handle cancellations.

Managing Your Subscription

Full control over your TodoTicked subscription.

Viewing Your Subscription

  1. Go to Settings → Subscription
  2. See your current plan
  3. View billing cycle
  4. Check next payment date

Changing Plans

Upgrading

  1. Go to Settings → Subscription
  2. Click Change plan
  3. Select new plan
  4. Confirm change
  5. Prorated charges apply

Downgrading

  1. Go to Settings → Subscription
  2. Click Change plan
  3. Select lower plan
  4. Change takes effect at next billing date

Note: When downgrading, you keep Pro features until the current billing period ends.

Changing Billing Cycle

Switch between monthly and annual:

  1. Go to Settings → Subscription
  2. Click Change billing cycle
  3. Select monthly or annual
  4. Confirm change

Annual billing saves about 33%.

Canceling Subscription

  1. Go to Settings → Subscription
  2. Click Cancel subscription
  3. Tell us why (optional)
  4. Confirm cancellation

After canceling:

  • Access continues until billing period ends
  • Data is preserved
  • You can resubscribe anytime
  • Downgrade to Free plan features

Pausing Subscription

Need a break? Pause instead of canceling:

  1. Go to Settings → Subscription
  2. Click Pause subscription
  3. Choose pause duration (1-3 months)
  4. Subscription pauses at next billing

During pause:

  • You're on Free plan features
  • Data preserved
  • No charges during pause
  • Auto-resumes after pause period

Resubscribing

After cancellation or pause:

  1. Go to Settings → Subscription
  2. Click Resubscribe
  3. Choose plan
  4. Enter payment details
  5. Pro features restore immediately

Billing History

View past payments:

  1. Go to Settings → Billing
  2. Click Billing history
  3. See all transactions
  4. Download invoices

Refunds

Our refund policy:

  • 14-day guarantee for new subscriptions
  • Contact support for refund requests
  • Refunds processed within 5-7 business days

Team Subscriptions

For team billing:

  • Owner manages team subscription
  • Per-seat pricing
  • Add/remove seats as needed
  • See Team billing

Questions?

Was this article helpful?

Let us know if this article helped you find what you were looking for.